The Director of Quality Outcomes (RN) is  responsible for planning, developing, directing, collecting and analyzing data, and improving
performance indicators. These indicators include patient outcomes as well as routine quality assurance monitors.
Promotes quality services in accordance with established agency policies and procedures. Ensures compliance with
federal, state, and local regulations for home care as well as CHAP, assuring the quality and growth of the agency.

Responsibilities: 
 

• Directs the development and implementation of company clinical quality improvement programs
• Strengthens clinical quality and overall efficiency of delivery of home health, hospice and personal care services
  as evidenced by patient outcomes
• Identifies clinical areas needing improvement; offers suggestions for system redesign; tests solutions for
  improvement
• Designs and manages systems to capture and track data on various performance indicators
• Facilitates and coordinates patient record reviews, analyzes results and assists branch administrators in
  formulating and implementing quality improvement activities and corrective action plans
• Tracks and communicates most current regulatory requirements
• Supports and assists branch administrators in survey process, including plan of correction development and
  implementation
• Designs and coordinates new clinical programs, including policies, forms, staff training curriculum and tools,
  training formats and delivery methods.
• Coordinates with Branch Administrators and Vice President of Branch Operations to monitor and improve employee
  practices in home health, hospice and personal care services
• Completes regular reporting activities, assists the Vice President of Clinical Program Development and the Vice
  President of Branch Operations in making optimal operational decisions
• Participates in personal and professional growth and development
• Interprets company and industry policies and regulations for compliance
• Fulfills additional performance responsibilities as assigned and as necessary

Qualifications:

• Graduate from an accredited college with a bachelor’s in health care related field required; master’s preferred
• Must have a minimum of 5 years of home care clinical experience, required
• At least 5 years experience in a quality improvement role strongly preferred
• Must have extensive knowledge of/experience with personal care, home health, and hospice services
  operations, strongly preferred
• Process improvement/efficiency experience preferred
• Knowledge of federal and state regulations, as well as Medicare regulations for home health and hospice
  services

IN OUR COMPANY YOU WILL FIND:

• Diverse pay system and great earning potential
• Holiday, weekend and on-call additional pay
• Mileage reimbursement
• Advanced orientation and annual educational programs
• Friendly, family oriented and caring working environment
• Great benefits package which includes health, dental and vision care, PTO, company-paid life insurance, Tuition Reimbursement and a 401K Plan.
• Incentivize bonus plan and buddy bucks referral program